Shipping policy
1. International Shipping
- We deliver our products to international customers worldwide.
- All orders are shipped from our warehouse located in Thailand.
2. Shipping Fees
- Shipping fees are calculated before the checkout based on the destination, package weight, and shipping options selected by the customer.
- Customers are responsible for all customs fees, import duties, or taxes applicable in their country.
3. Delivery Timelines
- Delivery timelines vary depending on the destination and the chosen shipping method.
- Estimated delivery times are provided during the checkout process, but delays can occur due to unforeseen circumstances.
4. Shipping Method
- We use reliable shipping services to ensure safe and timely delivery of your order.
- Customers can choose from various delivery options during the checkout process.
5. Order Tracking
- Customers will receive a tracking number via email once their order is shipped.
- Customers can track their order in real-time using this tracking number on the carrier's website.
6. Liability
- Table Tennis Thailand is not responsible for delivery delays caused by circumstances beyond our control, such as strikes, natural disasters, transportation issues, etc.
- In the case of damaged or missing products upon delivery, customers must contact us within 3 days of receiving the order to report the issue.
7. Returns and Refunds
For return and refund policies, please refer to our separate return policy, available on our website.
8. Payment in USD
All payments are processed in USD (United States Dollar). Customers can use various payment methods, such as debit card, credit card, wire transfer by Visa, Mastercard, American Express, Apple Pay.
9. Changes to Shipping Terms
Table Tennis Thailand reserves the right to modify these shipping terms at any time. Customers will be notified of changes through our website.
By accepting these shipping terms, customers acknowledge that they have read and agreed to the terms and conditions stated above.